AKi Laundry
Before handing over your laundry.
Share care requests and timing before collection so the service and full charge can be confirmed.
If you have a concern
Contact AKi Laundry about any concern after your laundry is returned, using the verified phone or message links on this page.
AKi Laundry
A few checks before handover
- Empty every pocket before handing over your laundry.
- Your laundry is washed and dried separately from other customers; discuss white/colour sorting separately.
- Laundry is charged by weight; count items with staff before handover if you want to verify the item count.
- Point out care-label instructions, delicate fabrics and any colour or drying requests before handover.
AKi Laundry
Shoe cleaning
Shoe cleaning includes surface and sole cleaning, odour treatment, washing and drying.
- Surface and sole cleaning
- Odour treatment
- Washing and drying
The 24-hour timing begins after shoe handover and applies to shoe cleaning only.
AKi Laundry
Common questions
Are whites and colors separated?
Customer orders are washed and dried separately. Ask before handover if you want whites and colors separated within your order.
Can you handle delicate items?
Show the care label and ask before handover; AKi will confirm whether the requested care can be arranged.
Should I empty pockets?
Yes. Check pockets and mention anything that needs special attention.
Prepare a pickup enquiry
Share the details you know. AKi will confirm service, charges, collection and return arrangements in conversation.